Business Analytics and/or Service Management


The Bachelor of Science in Information Technology is the study of utilization of computers and computer software to plan, install, customize, operate, manage, administer and maintain information technology infrastructure.  Moreover, the program being offered also deals with the study of design, development and implementation of solutions that integrate information technology to businesses and organizations. The program aims to prepare students to be IT professionals, well-versed on IT infrastructure development and administration as well as expert on systems design and development for implementation in an organization.

By specializing on Service Management and Business Analytics, the program aims to instill and to nurture important qualities and skills to students that are essential for future business leadership and organizational success in the industry.  In addition, this specialization track is a supplement to the existing ITE programs which aims to develop student’s skills and knowledge in the application of data and information that can be used by the industry for operational optimization, effective decision-making and competitive advantages.

Graduates of BSIT with specialization in Service Management and Business Analytics programs are expected to have the following competencies:

  • Systems Analysis and Design
  • Operation of database, networks and multimedia systems
  • Software integration, testing and documentation
  • Systems Management and Administration
  • Principles of Accounting
  • Information abstraction, representation and organization
  • Information management and system development
  • Computing tools in knowledge application
  • Data Management Concepts and Data Availability for Reliable Business Decisions
  • Understanding of Business Intelligence
  • Application of Analytics Modeling Concepts and Analytics Tools
  • In-depth understanding of business processes
  • Good Communication Skills (Oral and Written)
  • Development of Feasibility Study and Business Research and Plan

Career Opportunities Open to Graduates of the Program:

  • Applications Developer
  • Business Process Analyst
  • Database Administrator
  • Database Developer
  • Report Developer
  • Data Engineer
  • Entrepreneur in IT industry
  • IT Instructor
  • Information Security Administrator
  • Network Administrator
  • Network Engineer
  • Web Administrator
  • Web Developer
  • Business Intelligence Developer
  • Junior Data Analyst
  • System Administrator
  • Systems Analyst
  • Desktop Support Engineers
  • Technical Support Specialist
  • Help Desk Assistants