Frequently Asked Questions

What is counseling?

Counseling is a partnership between a student (the counselee) and a  counselor. In counseling, students work collaboratively with a professional to  address problems or issues affecting various aspects of their over-all well-being (academic, career, personal/social). It aims to provide students with  encouragement, support, and challenge for them to reach their maximum potential and achieve desired goals. In the process, the students’ thoughts, feelings, and behaviors are explored in a safe environment and without judgment.

What counseling is not…

  • Counseling is NOT simply giving opinion, instruction, or advice. Counselors help you explore your concerns and examine your options, and assist you in achieving the goals you have set.
  • Counseling is NOT a quick fix to problems. Change in thoughts, feelings, and behavior is the result of commitment and hard work of both the student and the counselor.
  • Counseling is NOT just for those who are problematic/hurting/weak. Counseling services are available to anyone who would like to reach his maximum potential.
  • Counseling is NOT a one-shot deal. It is not a single event, but rather a process that involves series of sessions with the counselor, and some follow-up meetings as well.
  • Counseling is NOT discipline. Counselors do not impose penalty; they help student learn how to deal more effectively with himself, others, and the world.
  • Counseling is NOT always purely talking. Counselors also make use of films, art, music, literature, drama, dance, play, nature, and other creative therapeutic approaches.
  • Counseling is NOT just a one-on-one conversation. Counseling sessions may be conducted individually, in groups with people sharing similar concerns, with family, or with couples.

How do I know if I need counseling?

College years can be a critical period where students encounter bigger challenges and difficulties. During this time, students may feel overwhelmed and unable to cope with the stressful situations inside or outside school. They may experience psychological, emotional, or behavioral problems that can affect their performance in school and relationships with significant people around them.

Below are some concerns that can be addressed by guidance and counseling services. If you observed any of these in yourself or among your friends, please don’t hesitate to seek help from your college counselors.

  • poor or sudden decline in academic performance
  • feeling discouraged, lack of interest and motivation to study
  • disturbances in sleep and appetite
  • excessive stress, having no time to relax
  • abuse of drugs, alcohol, cigarette, social media, and gaming
  • impulsive behavior leading to fights and unnecessary conflicts
  • withdrawal from others, isolating self, feeling alone
  • negative mindset, confusion, suicidal thoughts
  • always mad, irritable, and rude
  • feeling anxious, depressed, and often crying
  • self-doubt, low self-confidence and efficacy
  • not sure of which degree program to take
  • lack of purpose or direction in life

How to avail counseling services?

The Guidance Unit is open from Monday to Saturday. Students seeking  counseling are highly encouraged to set an appointment with their designated counselor to ensure their availability on a specific time. Appointments may be requested via phone call or email. (Please go to ‘Staff & Contact Information’ for more details).

A student with an urgent need to consult with a counselor may visit the guidance office as a walk-in client. He/she will be attended to by the counselor in-charge for the day. This initial meeting with the attending counselor will be an “Intake Interview.” The purpose of this interview is to get to know the student better, help clarify his/her concerns, and if needed, discuss additional services that might be helpful to him. Subsequent counseling sessions may or may not be with the intake counselor. Each counseling session is private   and confidential.

How to refer someone for counseling?

Students may be referred for counseling by fellow students or by concerned individuals from the different departments and offices. To refer a student, the referring person should fill-out a “Counseling Referral Form” available at the guidance office and at the academic departments. Referred students will be invited to meet with their assigned counselor on a mutually agreed time.